*{margin:0;padding:0;box-sizing:border-box}:root{--primary-color: #2563eb;--secondary-color: #10b981;--danger-color: #ef4444;--warning-color: #f59e0b;--dark-bg: #1f2937;--light-bg: #f3f4f6;--text-primary: #111827;--text-secondary: #6b7280;--border-color: #e5e7eb;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1);--border-radius: .5rem;--transition: all .3s ease}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;background-color:var(--light-bg);color:var(--text-primary);line-height:1.6;min-height:100vh;display:flex;flex-direction:column}#app{width:100%;max-width:1200px;margin:0 auto;padding:1rem;flex:1}.header{background:#fff;padding:1.5rem;border-radius:var(--border-radius);box-shadow:var(--shadow-sm);margin-bottom:2rem}.header 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auto}.notification{position:fixed;top:1rem;right:1rem;padding:1rem 1.5rem;border-radius:var(--border-radius);box-shadow:var(--shadow-lg);z-index:1000;animation:slideIn .3s ease;max-width:350px}.notification-success{background-color:#d1fae5;color:#065f46;border-left:4px solid var(--secondary-color)}.notification-error{background-color:#fee2e2;color:#991b1b;border-left:4px solid var(--danger-color)}.notification-warning{background-color:#fef3c7;color:#92400e;border-left:4px solid var(--warning-color)}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes slideIn{0%{transform:translate(100%);opacity:0}to{transform:translate(0);opacity:1}}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}@keyframes pulse-voice{0%{box-shadow:0 0 #ef4444b3}70%{box-shadow:0 0 0 20px #ef444400}to{box-shadow:0 0 #ef444400}}@media (max-width: 768px){#app{padding:.5rem}.header 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scale(.95)}.ticket-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:.5rem}.ticket-icon{font-size:1.5rem}.ticket-close-btn{background:#fff3;border:none;border-radius:50%;width:24px;height:24px;color:#fff;font-size:1rem;cursor:pointer;transition:background .2s;display:flex;align-items:center;justify-content:center}.ticket-close-btn:hover{background:#ffffff4d}.ticket-title{font-size:1rem;font-weight:700;margin:0 0 .25rem}.ticket-number{font-size:1.5rem;font-weight:800;margin:0;background:#fff3;padding:.25rem .75rem;border-radius:6px;display:inline-block}.ticket-message{font-size:.875rem;opacity:.9;margin-top:.5rem}.toast-title{font-size:1rem;font-weight:700;margin:0 0 .5rem}.toast-message{font-size:.875rem;opacity:.9;margin:0 0 .75rem}.toast-buttons{display:flex;gap:.5rem;margin-top:.5rem}.toast-btn{flex:1;padding:.6rem .75rem;border:none;border-radius:6px;font-weight:600;font-size:.8rem;cursor:pointer;transition:all 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